Questions for Highmark Medicare Services? This form may be used by health professionals to submit a general and/or clinical question to Medicare. A general question may be related to coverage guidelines, policy issues or how to bill Medicare. A clinical question may be related to a medical policy, a medical review issue or coverage and coding questions.

During periods of high volume of requests, there may be a need to prioritize and process the requests according to the greatest need. Providers will be kept informed of the status of their request during these high volume times.

Please note: This is not a secured page, so we prefer you do not include Protected Health Information (e.g. HIC numbers, Social Security numbers, etc.). In the event Protected Health Information is included in the inquiry, this information will be removed from our email response or we may find it necessary to respond via telephone or in writing (versus email).

To obtain a response, your name and telephone number are required.

NOTE: This form is for Medicare Part A related questions only!

Please note: electronic mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information, you may want to send it by postal mail instead.