Claim Status and Beneficiary Eligibility Information is not available on the Highmark Medicare Services website.

CMS requires providers to use Interactive Voice Response Systems (IVRs) to access claim status and beneficiary eligibility information. We have published a quick reference and step by step instructions on how to use the IVR. Please visit the following pages for additional information on our IVR.

• Part A Inquiries
   
• Part B Inquiries

For more information, please visit the CMS website at the following locations:

• Claim Status *
   
• Eligibility *

* Note: You will be leaving the Highmark Medicare Services website.  These requests will open in a new window.